Returns & Exchanges

We want you to be completely satisfied with your Ninepine technical apparel, which is why we offer a 30-day return window for all items in original, unworn condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is free from marks, hair, or odors.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.